Is250 Privacy Policy — Protecting Your Personal Information
This document explains how is250 collects, uses, stores, and protects the personal information of users on our platform in Malaysia.
Effective date: 1 January 2026
Information We Collect
When you register and use the is250 platform, we collect various types of information to ensure our services are smooth, secure, and tailored to you. The main categories of information collected are as follows:
Account Information
This includes your full name, date of birth, phone number, email address, and password provided during registration. This information is used to verify your identity and grant access to your account.
Device & Browser Information
We automatically collect technical data such as device type, operating system, browser type, IP address, screen resolution and session data. This information helps us optimise the user experience across different devices, especially smartphones.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect information related to your chosen payment method, such as bank account numbers, digital wallet names (Boost, Touch 'n Go), or debit card details. We do not store full card numbers — all sensitive information is processed through encrypted channels.
Usage Data
We record in-platform activity including login dates and times, games played, bets placed and transaction history. This data is used to improve our services, detect unusual activity and comply with internal reporting requirements.
- Account & identity data
- Device & IP information
- MYR payment data
- Platform usage records
- Cookies & session data
How We Use Your Information
Information collected by is250 is used for legitimate and limited purposes. We do not use your data for anything beyond what is stated in this policy without your prior consent.
The primary purposes for data use include: identity verification during registration and login; processing deposit and withdrawal transactions in MYR; sending important account and security notifications; improving platform functionality and user experience; and detecting and preventing fraud or unauthorised activity.
Is250 also uses aggregated, non-personally identifiable information for internal analysis — for example, to understand overall platform usage patterns, improve technical performance and plan more relevant promotional campaigns.
We will not use your information to send marketing communications from third parties without your explicit consent. Any promotional communications from is250 itself can be unsubscribed from at any time via your account settings.
Cookie & Tracking Usage
The is250 platform uses cookies and similar tracking technologies to enhance functionality and user experience. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies: session cookies that expire when you close your browser; persistent cookies stored for a set period to remember your preferences; and analytics cookies that help us understand how users interact with the platform.
You can manage or block cookies through your browser settings. However, blocking certain cookies may affect the functionality of some parts of the is250 platform, including the possibility of more frequent re-login prompts.
- Session Cookies — expires when the browser is closed
- Persistent Cookies — stores user preferences
- Analytics Cookies — platform usage analytics
- Security Cookies — detects suspicious activity
Data Storage, Security & Sharing
Storage & Retention Period
Your personal information is stored on secure, protected servers. is250 retains user data for as long as your account remains active or as needed to fulfil legal and business obligations. Once an account is closed, data that is no longer required will be deleted or anonymised within a reasonable timeframe.
All data communication between your device and our servers is protected by industry-standard SSL (Secure Socket Layer) encryption. This ensures your sensitive information cannot be read by unauthorised parties while in transit.
Third-Party Sharing
Is250 does not sell, rent or trade your personal information to any third party for marketing purposes. However, we may share limited information with the following parties under the circumstances stated:
- Payment service providers that process your MYR transactions (e.g. banks, digital wallet operators).
- Technology service providers who assist us in operating the platform on a technical level.
- Relevant authorities where required under Malaysian law.
All third parties we engage are bound by confidentiality agreements that prohibit them from using your data for any other purpose.
User Rights, Policy Amendments & Contact Us
Your Rights as a User
As an is250 user, you have the following rights regarding your personal information:
- Right of Access — you may request a copy of the personal information we hold about you.
- Right to Rectification — you can update or correct inaccurate information through your account settings or by contacting our support team.
- Right to Erasure — you may request the deletion of your personal information, subject to any legal obligations that may prevent immediate removal.
- Right to Restriction — you may request that we restrict the processing of your data under certain circumstances.
Privacy Policy Updates
Is250 reserves the right to update this privacy policy from time to time. Users will be notified of any material changes via email or in-platform notification. Continued use of the platform after any amendments constitutes acceptance of the updated terms. You may review Terms & Conditions for related information.
For any enquiries regarding this privacy policy, your rights, or how we handle your data, please reach out to the is250 support team:
- Email: [email protected]
- FAQ: Visit the FAQ section
- Account: Log In for privacy settings
Your data is safe — our platform is open to you
Your privacy matters to us. Create an is250 account and enjoy a sports entertainment and casino platform that is safe and trusted by users across Malaysia.